Terms of Service

Last updated: 31 October 2026

This website is operated by Zlicx Software Services Pvt Ltd. References made to "we", "us" or "our" pertain directly and exclusively to Zlicx Software Services Pvt Ltd. We provide you, as the user, with this website, which includes all the information, tools, and services accessible on it, under the stipulation that you agree to all the terms, conditions, policies, and notices laid out herein.

1. Use of Website

You may use this website only for lawful purposes and in accordance with these terms of use. You must not use this website in any way that causes or may cause damage to the website or impairment of the availability or accessibility of the website. You must not use this website in any way that is unlawful, fraudulent, or harmful.

2. Limitation of Liability

We will not be liable for any damages arising from the use or inability to use this website, including but not limited to direct, indirect, incidental, consequential, or punitive damages.

3. Links to Third-Party Websites

This website may contain links to third-party websites that are not owned or controlled by reecost. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites.

4. Modifications to Terms of Service

We reserve the right to modify these Terms of Service at any time, without prior notice to you. Your continued use of this website after any modifications to these Terms of Service will constitute your acceptance of such modifications.

5. Refund and Cancellation Policy

At Reecost, we strive to provide reliable and uninterrupted business management, billing, and inventory management services to our customers. This Refund and Cancellation Policy outlines the terms governing refunds and cancellations for products and services purchased through our website or authorized payment partners.

5.1 General Refund Policy

All purchases and subscriptions made through the Reecost website or authorized payment partners are generally non-refundable.

Refunds are not ordinarily provided for change of mind, failure to use the service, incorrect plan selection, or unused subscription periods, except where otherwise required by applicable law or expressly approved by Reecost.

5.2 Exceptional Refund Requests

In exceptional circumstances, customers may request a refund where a significant technical issue, service disruption, or material failure of the Reecost platform substantially affects their business operations.

• Refund requests must be submitted within 30 days from the date of purchase.
• Each request will be evaluated based on the nature and severity of the issue, its duration, the impact on business operations, and the efforts made by Reecost to resolve the issue.

5.3 Refund Request Procedure

To submit a refund request, customers must contact: support@reecost.com

The request should include:

• Customer or business name
• Registered email address or mobile number
• Invoice or transaction reference
• Date of purchase
• Description of the issue
• Supporting screenshots or other relevant evidence, if available

Reecost may request additional information where necessary to verify the request.

5.4 Review and Approval

• All refund requests are subject to review, verification, and approval by Reecost.
• Submission of a refund request does not guarantee approval.
• Reecost may consider the availability of the service, the nature of the reported issue, the duration of the disruption, and whether reasonable efforts have been made to resolve the issue.
• Where a refund is approved, the amount will be determined based on the circumstances of the case and applicable law.

5.5 Refund Processing

• Approved refunds will generally be processed to the original payment method.
• The time taken for the refund to reflect in the customer's account may depend on the payment gateway, bank, or financial institution involved.
• Refunds will be processed within 5-7 working days, subject to applicable laws and payment provider requirements.

5.6 Subscription Cancellation and Renewal

• Customers may cancel their subscriptions in accordance with the applicable subscription terms.
• Cancellation of a subscription will prevent future renewals where the cancellation is completed before the applicable renewal date.
• Unless otherwise specified in the applicable subscription terms or required by law, cancellation does not entitle the customer to a refund for the remaining unused subscription period.

5.7 Statutory Rights

Nothing in this policy shall exclude, restrict, or limit any rights or remedies available to customers under applicable laws. Where a refund is legally required, Reecost will process the refund in accordance with the applicable legal requirements.

5.8 Policy Acceptance

By purchasing or subscribing to Reecost products and services through our website or authorized payment partners, customers acknowledge that they have read and understood this Refund and Cancellation Policy. For any questions or refund-related assistance, please contact support@reecost.com.

6. Contact

If you have any questions about these terms of use, please contact us at support@reecost.com.

Zlicx Software Services Pvt Ltd